Service Agents
24/7 citizen and customer services.
Agentic AI
AI agents that get things done
Conversational AI agents that handle real tasks — booking, dispatch and citizen services — around the clock.
Overview
What we build & operate
Our agentic health call centre books hospital appointments, reserves blood-bank stock and dispatches ambulances 24/7.
Agents that integrate with your systems, escalate to humans, and keep critical services available.
- Conversational agents — Natural, multi-lingual interactions.
- Task automation — Booking, dispatch, lookups, actions.
- System integration — Connect to your databases & APIs.
- Human-in-the-loop — Escalation and oversight built in.
Capabilities
What you get
A connected set of capabilities, delivered by one accountable team.
Health Dispatch
Appointments, blood bank, ambulance.
Workflow Agents
Automate multi-step operations.
How it works
From brief to deployed
1
Discovery
We map your objective, data, users and constraints into a clear scope and success metric.
2
Design & architecture
We design the system, data flow and integrations — secure and audit-ready from day one.
3
Build & deploy
We engineer, test and deploy to production with monitoring and documentation.
4
Operate & improve
We support, retrain and extend the system as your programme scales.
24/7
Availability
Always on
3
Health services
Booking · blood · ambulance
Multi
Lingual
Local languages
Human
Oversight
Escalation built in
Technology
Tools & platforms we build on
PythonTensorFlowPyTorchComputer VisionLLMs & AgentsGoogle AIAWS AIMLOpsVector DBs
FAQ
Frequently asked questions
Where does Mitiosys deliver?
From our India HQ in Greater Noida West, with regional offices in Kampala (Uganda) and Kigali (Rwanda) — serving clients across India and Africa.
Is the work secure and compliant?
Yes. Every system is built to government data, security and audit expectations, with access control, encryption and logging.
Can you integrate with our existing systems?
Absolutely. We build clean APIs and are licensed implementation partners for Odoo, Microsoft Dynamics 365, SAP and Tally.
How do we get started?
Book a short discovery call. We'll scope a measurable outcome and propose a pragmatic plan and timeline.
Keep exploring
Related services & solutions
Ready to build agentic ai?
Tell us about your programme, pilot or product — we'll show you what's possible in a short discovery call.